ABOUT Me

HOLISTIC PEER SUPPORT SERVICES            April 2019 - Current

Peer Support Worker (Case Management and Psychological Recovery Coaching where required or requested)                                         

Holistic Peer Support Services was established in April 2019 by myself, with the view to work with NDIS clients, in creating optimism for the future, through a supportive, caring, and nurturing environment.

Client duties and continual self-development

  • Peer/emotional support.

  • Providing a Holistic approach, inclusive of Carers and family.

  • Non-Judgmental approach.

  • Taking the time needed to develop a working relationship based on mutual trust and respect.

  • Development of a client directed Care/Recovery Plan, through using self-developed tools, communication, brainstorming and researching.

  • Case management aligned  Care/Recovery Plan and case noting, if required.

  • Create service linkages aligned to the individuals Care/Recovery Plan.

  • Setting short-term, medium term and long-term achievable goals through the self-direction of the client.

  • Organise and facilitate social inclusion with the appropriate support.

  • Strong advocating for social justice.

  • Skill development as identified by the client, from a broad skill set, developed and honed over many years.

  • Research and discussion of specific subject matter.

  • Problem solving through lateral thinking and common sense.

  • Procurement of resources.

  • My own continued skill Development (Completion of Psychological Recovery Coaching Certificate, March 2021).

  • Apply organisational service practice.

  • Follow Workplace Health & Safety requirements to minimise risks.

  • Monthly Supervision with a Clinician for discussion and feedback on work practices,ethical dilemmas, boundary setting, self-care, and professional development.

  • Nurture working relationships with clients and their families.

  • Nurture working relationships with community and stakeholders.

  • Understand the NDIS and provide clients with relevant information.

  • Completing NDIS Reports for reviews

 

UNITED SYNERGIES              August 2013 – April 2019

 

United Synergies (Now U-turn) is a not-for-profit community organisation that provides direct services and support to disadvantaged groups.

 

Mental Health Respite Worker (Mental Health Carer Respite Program)  

 

Duties                             

  • Provide one on one emotional support for Carers, from a lived experience of mental challenges.

  • Case management, client Care Planning and case noting.

  • Maintain knowledge of services and programs via networking.

  • Create appropriate service linkages.

  • Collaborate and develop and attend Carer community events.

  • Financial administration, budget management and purchase orders.

  • Provide respite opportunities within funding guidelines.

  • Organise and facilitate regular social and respite opportunities.

  • Apply organisational service practice, policy, and procedures.

  • Follow Workplace Health & Safety requirements to minimise risks.

  • Participate actively in staff meetings.

  • Input into Mental Health Respite Program for co-design and development.

  • Contribute to ongoing program and oganisation development.

  • Nurture working relationships with clients and their families.

  • Nurture working relationships with community and stakeholders.

  • Understand the NDIS and provide clients with relevant information.

  • Staying appraised of new information and resources, related to the NDIS.

 

Achievements:

  • Carers Queensland “Great Service Providers Award” 2015.

  • Implementation of the Mental Health Respite Carer Program expansion, north of Sunshine Coast, into the Gympie region.

  • Letter of Gratitude from a Carer acknowledging my approach-ability and ability to de-fuse emotionally charged situations.

Community Services Work History